create | communicate | cherish

our little secret

1. we look for things that catch our eye for our special selection. it doesn't mean we can't get x, y and z if you really want them. life is like a box of chocolates, sometimes there's nothing you want in there (but it's ok as we know some very good chocolatiers. very very good ones)
2. at some point you're going to want to ask us for a little box that comes in the post. well, that's fine (and we like the money, so we don't complain), but it's about more than that. we like to make you happy - we promise
   
3. we positively encourage you to badger us by phone if you have a problem. we're quite lonely really, and having someone to talk to will make us smile
4. we want to be the best, we set our standards really high, and we're never really happy with what we're doing, so we like suggestions, and we like to be told what we're doing wrong. if you want to scream and shout, scream and shout (you're getting our MD's mobile number in a bit)
5. it's you we want really... ok, so your money comes in various colours and is crinkly and feels good, but if you're not better company than your credit card, we guarantee to make you more interesting (or you can give us your credit card, and we'll have fun with it. no hang on, that came out wrong)
6. we like the environment (in fact our MD works extensively with an environmental group, so if you can't contact him, he's probably out hugging trees or something like that), so we reuse packaging or use packaging which is recyclable where possible, and we will try to get what you've got working so you don't have to buy new stuff and deplete the earth's resources
7. we don't like talking technobabble. we try not to, we really do. if we start going on about things you don't understand, you have our permission to slap any of us in the face with a wet kipper, but first you have to find a wet kipper... on the other hand, if you know your onions, whether they're RAW, burned or backed up on your hard drive, then we'll bow to your better judgement, and your credit card (sorry, that wasn't supposed to come out loud)